The registered office is at Juice, Mid Kinleith, Currie, Midlothian, EH14 6AS. It has a correspondence address at: Juice, 15 Kingsknowe Park, Edinburgh, EH14 2JQ
For the purposes of the Data Protection Act 1998, the Company (‘we’ or ‘us’) is the ‘data controller’ (i.e. the company which is responsible for, and controls the processing of, your personal data).
This policy applies to information we collect about:
Visitors to our website
People who do business with us / register for our service
1. The information we collect about you
When you do business with us / register for our service we collect the following personal information from you:
1.2 contact details including postal address, email address, and telephone number
1.3 payment details
1.4 business details
We may also obtain sensitive personal data about you if you volunteer it during the completion of an online form. If you volunteer such information, you will be consenting to our processing it for the purpose of contacting you, business optimisation and business sale.
Occasionally we may receive information about you from other sources (such as Companies House) which we will add to the information which we already hold about you in order to help us provide services.
2. How we will use the information about you
We gather this information to allow us to process your registration, process any orders you may make and provide the services requested. The relevant information is then used by us, our agents and sub-contractors to communicate with you on any matter relating to the conduct of your account and the provision of the services in general. If you agree, we may also contact you about other products and services we think may be of interest to you.
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our services. We may also provide such aggregate information to third parties. These statistics will not include information that can be used to identify you.
From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by post, email or telephone to ask you for your feedback and comments on our services.
We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please send a blank email message to firstname.lastname@example.org. If you agree to us providing you with marketing information, you can always opt out at a later date.
We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please send an email to email@example.com. If you agree to us providing you with third party marketing information, you can always opt out at a later date.
We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please send an email to firstname.lastname@example.org.
4. How we protect your information
We have put in place security procedures and technical and organizational measures to safeguard your personal information.
We will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet. You are responsible for ensuring that your own computer system is adequately protected from access by unauthorised persons.
5. Overseas Transfers
The information you provide may be transferred to countries outside the European Economic Area (‘EEA’) that do not have similar protections in place regarding your data and restrictions on its use as set out in this policy. However, we will take steps to ensure adequate protections are in place to ensure the security of your information. The EEA comprises the EU member states plus Norway, Iceland and Liechtenstein. By submitting your information you consent to these transfers for the purposes specified in this policy.
6. Access to your information and updating and correcting your information
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to email@example.com or send a letter to Information Officer, Juice, Mid Kinleith, Currie, Midlothian, EH14 6AS. We may make a small charge for this service which is currently £10.
We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to the Company changes, for example if you change your email address, name or payment details, or if you wish to cancel your registration, please let us know the correct details by sending an email to firstname.lastname@example.org or send a letter to Information Officer, Juice, Mid Kinleith, Currie, Midlothian, EH14 6AS. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.
7. Sale of business
If the business of the Company is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
8. Your consent
By submitting your personal information you consent to the use of that information as set out in this policy.
9. Information about other individuals
If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:
give consent on his/her behalf to the processing of his/her personal data;
receive on his/her behalf any data protection notices;
give consent to the transfer of his/her personal data abroad; and
give consent to the processing of his/her sensitive personal data.
We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of, for example, quality assurance, training, fraud prevention and compliance.
12. How to contact Juice Ltd.
13. Links to other websites
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. The information is used to track visitor use of the website and to compile statistical reports on website activity. For further information about cookies please visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function if you remove cookies from your browser.
This web analytics tool helps us understand how visitors engage with our website. We can review reports about how visitors interact with our website and this helps us improve it. Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of this should you wish.
Local Shared Objects (Flash cookies)
Juice uses the Adobe Flash Player to deliver its video content. To improve user experience, Local Shared Objects – or Flash cookies as they are commonly known – are employed to provide features such as auto-resume and for saving your preferences. Flash cookies are stored on a user’s terminal much the same as cookies are, however it is not possible to manage them at browser level in the same way.
How to disable Flash cookies:
The Adobe website provides comprehensive information on how to delete or disable Flash cookies either for a specific domain like mountparnassus.co.uk or for all websites – see http://www.adobe.com/products/flashplayer/security for details. Please be aware that restricting the use of Flash cookies may affect the features available to you for Flash based content on our sites
Cookies set by third party sites
We sometimes embed photographs and video content from websites such as YouTube and Flickr. As a result, when you visit a page with content embedded from, for example, YouTube or Flickr, you may be presented with cookies from these websites. Juice Ltf. does not control the dissemination of these cookies. You should check the relevant third party website for more information about them.
How to turn off cookies
If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website. For further information about cookies and how to disable them please go to: www.aboutcookies.org or www.allaboutcookies.org.
1 About our terms and conditions
1.2 References in these terms to the Site include all associated web pages.
1.3 You should read these terms and conditions carefully before using the Site.
1.4 By accessing or using this Site or otherwise indicating your consent, you agree to be bound by these terms and conditions and the documents referred to in them.
1.5 If you do not agree with or accept any of these terms and conditions, you should stop using the Site immediately.
1.6 If you have any questions about the Site, please contact enquires@ juice.co.uk.
1.7 Definitions ‘Content’ means any text, images, video, audio or other multimedia content, software or other information or material submitted to or on the Site; ‘Unwanted Submission’ has the meaning given to it in clause.
2 Using the Site
2.1 The Site is for your personal and non-commercial use only.
2.2 You agree that you are solely responsible for all costs and expenses you may incur in relation to your use of the Site.
2.3 The Site is intended for use only by those who can access it from within the UK. If you choose to access the Site from locations outside the UK, you are responsible for compliance with local laws where they are applicable.
2.4 We seek to make the Site as accessible as possible. If you have any difficulties using the Site, please contact us at enquiries@ juice.co.uk.
2 .5 We may prevent or suspend your access to the Site if you do not comply with any part of these Website terms and conditions, any terms or policies to which they refer or any applicable law.
2.6 You agree that your use of this Site is and will be only for lawful purposes and will not restrict or inhibit enjoyment of this Site by other users.
2.7 You further agree that you will not:
2.7.1 post material to this Site which is illegal, obscene, defamatory, offensive or which is likely to cause distress or harass any other person firm or company; or
2.7.2 post private addresses or phone numbers or other contact details without the knowledge and consent of the individual or entity concerned; or
2.7.3 use this Site for purposes of advertising, direct marketing or promotion or any commercial purposes.
3 Ownership, use and intellectual property rights
3.1 This Site and all intellectual property rights in it including but not limited to any Content are owned by us, our licensors or both (as applicable). Intellectual property rights means rights such as: copyright, trademarks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind whether or not they are registered or unregistered (anywhere in the world). We and our licensors reserve all of our and their rights in any intellectual property in connection with these terms and conditions. This means, for example, that we and they remain owners of them and free to use them as we and they see fit.
3.2 Nothing in these terms and conditions grants you any legal rights in the Site other than as necessary to enable you to access the Site. You agree not to adjust to try to circumvent or delete any notices contained on the Site (including any intellectual property notices) and in particular in any digital rights or other security technology embedded or contained within the Site.
3.3 Trademarks: trademarks and trade names may be used on this Site. The use by you of any trademarks or trade names appearing on the Site is strictly prohibited unless you have our prior written permission.
4 Submitting information to the Site
4.1 While we try to make sure that the Site is secure, we cannot guarantee the security of any information that you supply to us and therefore we cannot guarantee that it will be kept confidential. For that reason, you should not let us have any patentable ideas or patent applications, advertising or marketing suggestions, prototypes, or any other information that you regard as confidential, commercially sensitive or valuable ( Unwanted Submissions). While we value your feedback, you agree not to submit any Unwanted Submissions.
4.2 We may use any Unwanted Submissions as we see reasonably fit on a free-of-charge basis (please bear in mind that we have no way of knowing whether such information is confidential, commercially sensitive or valuable because we do not monitor the Site to check for these matters). Therefore, we will not be legally responsible for keeping any Unwanted Submissions confidential nor will we be legally responsible to you or anybody else for any use of such Unwanted Submissions. Accuracy of information and availability of the Site
5 Accuracy of sit
5.1 While we try to make sure that the Site is accurate, up-to-date and free from bugs, we cannot promise that it will be. Furthermore, we cannot promise that the Site will be fit or suitable for any purpose. Any reliance that you may place on the information on this Site is at your own risk.
5.2 We may suspend or terminate operation of the Site at any time as we see fit.
5.3 Any Content is provided for your general information purposes only and to inform you about us and our services and news, features and other websites that may be of interest. It does not constitute technical, financial, commercial or legal advice or any other type of advice and should not be relied on for any purposes.
5.4 While we try to make sure that the Site is available for your use, we do not promise that the Site is available at all times nor do we promise the uninterrupted use by you of the Site.
6 Hyperlinks and third party sites
6.1 The Site may contain hyperlinks or references to third party websites other than the Site. Any such hyperlinks or references are provided for your convenience only. We have no control over third party websites and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third party website does not mean that we endorse that third party’s website, products or services. Your use of a third party site may be governed by the terms and conditions of that third party site.
6.2 If you would like to arrange for a mutual link to be set up from this Site to your website, please email or phone us, using the “Contact Us” box.
7 Limitation on our liability
7.1 Except for:
7.1.1 death or personal injury caused by our negligent acts or omissions (or those of any of our employees or agents);
7.1.2 fraud or fraudulent misrepresentation; we will only be liable for any direct loss or damage that is a reasonably foreseeable consequence of a breach by us of these terms and conditions. Losses are foreseeable where they could be contemplated by you and us at the time these terms and conditions are entered into. We are not responsible for indirect losses that happen as a side effect of the main loss or damage and which are not foreseeable by you and us (such as loss of profits or loss of opportunity).
8 Events beyond our control
8.1 We shall have no liability to you for any breach of these terms caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs or other industrial disputes; breakdown of systems or network access; or flood, fire, explosion or accident.
9 Rights of third parties
9.1 No one other than a party to these terms and conditions has any right to enforce any of these terms and conditions.
10.1 These terms are dated April 2015. No changes to these terms are valid or have any effect unless agreed by us in writing. We reserve the right to vary these terms and conditions from time to time. Our new terms will be displayed on the Site and by continuing to use and access the Site following such changes, you agree to be bound by any variation made by us. It is your responsibility to check these terms and conditions from time to time to verify such variations.
11.1 We will try to resolve any disputes quickly and efficiently. If you are unhappy with the way we deal with any dispute and you want to take court proceedings, the relevant courts of the UK will have exclusive jurisdiction in relation to the Terms. Relevant UK law will apply to these Terms. c 2015 Juice.